Is It Time To Update Your Business Phone System?

Most business owners are acutely aware of the importance of their phone system. They know that to be successful they have to be accessible to their customers and that their workforce needs to be able to communicate effectively with each other.

Despite this fact, many firms are still operating with the phone system they had installed when they started up or one they bought 20 years ago. If it works this is not a big issue. However, it does mean that your firm could potentially be missing out on new technology.

In the past decade,business phone systems have come a long way. They have changed and evolved a great deal. New features have been added that are helping firms to operate more efficiently.

Advanced call forwarding and twinning

Today, it is possible to buy phone systems that allow you do far more than the old systems did. For example, advanced call forwarding. This feature allows incoming calls to be sent to mobiles as well as extensions on the same phone system.

Video conferencing

The best systems have video conferencing software built it. This makes it viable for two people, or a group of people, to collaborate on a product in real time or to hold a simple meeting.

Potential cost savings

Many modern company phone systems include VoIP technology. This feature makes calling much cheaper and makes it easier to add new phones to the network.

The majority of the other modern features will also save you money. For example, the ability for people to join a video conference from their desk means that they do not have to travel to meetings.

This and twinning a mobile to a desk phone improves efficiency. There are no delays due to the fact someone cannot get hold of someone.

There are plenty of modern phone systems available, so there is bound to be one your business can benefit from using. If you need the features mentioned in this article an Avaya system is well worth considering.